Hello! I'm new here and not very knowledgeable about house materials, etc. Anyway, we discovered damp spots on the ceiling in the hallway on the ground floor this morning, as well as on the wall. We don't think they've been there for very long since we haven't seen them before (attaching pictures so you can see). On the upper floor is the bathroom, which is approximately where the water damage occurred. Both the bathroom and surfaces were newly renovated about a year ago by the previous owner. Our question is if you know what this could be due to and what needs to be done? Grateful for advice and help
If you have the opportunity to make a hole in the wall to find out the cause, I would advise you to do so as soon as possible. If not, contact your insurance company and check if there is the possibility for emergency assistance.
Thanks for the response! Okay, we are considering if it might be covered by the previous owners' insurance, which we believe includes "dolda fel" (hidden defects), should we contact the real estate agent?
Thanks for the response! How urgent do you think it is? We were planning on waiting until Monday since it’s already a holiday today and it’s usually hard to reach people then. We haven't used the upstairs bathroom since the damage was discovered.
The previous owner's hidden defect insurance is intended to protect the seller. Hidden defects are the seller's responsibility (if it is a hidden defect). Did you conduct any inspection at the purchase? If you didn't do your own, you have a steeper uphill battle.
Start by contacting the insurance company, most companies respond and can provide advice even during holidays.
The water is probably coming from the drain, and you can stop the leak by, as you are already doing, not using the bathroom. But if it turns out that it is a water pipe that has burst, you should turn off the water as soon as possible.
Regardless of what the insurance company says, you always have the option to pursue the matter against the sellers. It does not absolve them of responsibility.
Hello! Sorry for the late reply. THANK YOU for all the help and good advice. We have now been in contact with our insurance company. An inspector has been to our home and said that the damages don't seem to be that big and that they have been around for about a week. The next step is that a carpenter will come to our home to see what needs to be fixed, and then we'll see what happens.
Hi! Sorry for the late reply. THANK YOU for all the help and good advice. We have now been in contact with our insurance company. An inspector has been to our home and said that the damages do not seem to be that large and that they have existed for about a week. The next step is for a carpenter to come to our house to see what needs to be addressed, then we'll see what happens.
Thanks again for all the help
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