Careless craftsman?

[SnällKyckling]

Karin who is the firm? Think about the rest of us who don't want to end up in trouble, you have to expose them!!!

 

[Nisse Hammer]

This is how the door behaves. It also bounces a little. Do I need to adjust the floor, or is it enough to just fix the door?[video]

In this picture, you can see that there is an acceptable gap between the door and the floor at the frame on the hinge side. Since the gap is smaller on the side where the lock/handle is, and even sticks, it's either because the door is sagging (out of plumb) or the floor is uneven. Before fixing anything, you should always find out what is wrong, otherwise, it won't turn out well and can even get worse. If the door frame is out of plumb, straighten it. If the floor is uneven, wavy, and too high, check if it is too tight and pressing against the walls. If you don't want or can't fix that, you might be able to raise the door by placing shims between the lower and upper hinge parts, provided there is space between the top of the door and the top of the door frame.

 

[Karinsbostadsrätt]

In this picture, it is visible that there is an acceptable gap between the door and the floor at the frame on the hinge side. Since the gap is smaller on the side where the lock/handle is, and even pinches, it's either because the door is sagging (out of plumb) or the floor is uneven. Before fixing anything, you should always find out what the issue is; otherwise, it won't turn out well, it might even get worse. If the door frame is out of plumb, adjust it; if the floor is uneven, wavy, and too high, check if it's laid too tightly and presses against the walls. If you don't want to or can't fix this, you might raise the door by placing spacers between the lower and upper parts of the hinges, provided there is space between the top of the door and the top of the door frame.

Thanks for the tips!

 

[Karinsbostadsrätt]

Thank you to everyone who has been involved in this issue and provided answers, tips, and advice.
Now I will make one last attempt to get the company to fix the mistakes, if nothing happens it will be ARN. Many have asked me for the name of the company, I want to resolve this without needing to.

I made several mistakes during the ordering process and the work, I will never make them again.
I will follow up this thread with a conclusion, because everyone surely wonders: how will it turn out? So until then, I wish everyone a nice February and good luck with all building projects

 

[Sir Duke]

Thank you to everyone who has been involved in this issue and provided answers, tips, and advice. Now I will make one last attempt to get the company to fix the errors, if nothing happens it will be the ARN. Many have asked me for the name of the company, I want to resolve this without it being necessary.

I made several mistakes during the order and work process, I will never make them again. I will follow up on this thread with a conclusion because everyone is obviously wondering: how will it end? So until that cup of tea comes, I wish everyone a nice February and good luck with all building projects

But what does the craftsman say when you point out the mistakes?

 

[Karinsbostadsrätt]

But what does the craftsman say when you point out the errors?

He says that the noted deficiencies are not included in the agreed work. But everything I've complained about has been invoiced, so that's not true. I'm in a very unpleasant dispute now.

 

[Sir Duke]

He says that the pointed-out deficiencies are not covered within the agreed work. But everything I have complained about has been invoiced for, so that's not true. I am in a very unfortunate dispute now.

What do you mean not covered. Either he has nailed the thresholds and moldings, or he hasn't. If he has done it and it's done incorrectly, then he is responsible.

 

[Karinsbostadsrätt]

What do you mean doesn't fit. Either he has nailed the thresholds and moldings, or he hasn't. If he has done it and it is done incorrectly, then he is responsible.

Yep. We're in a dispute. Crazy because it's not even about large amounts. But I have no intention of spending even 'small change' when it's completely unjustified.

 

[Mortsken]

Together it will probably take him quite a lot of time to fix.
Cut around the floor so that the distance is correct.
Redo the thresholds plus buy new ones.
Redo the frame so that it sits straight.

 

[Karinsbostadsrätt]

Together, it will probably take him quite a bit of time to fix.
Saw around the floor so there's the correct distance.
Redo the thresholds plus buy new ones.
Redo the frame so that it sits straight

...and more... I have made a proposal for the conclusion, will get back to you on how it all ends. It's a shame it has to be like this for simple little things.

 

[lärjungen]

Thank you to everyone who has engaged in this issue and provided answers, tips, and advice.
Now I will make one last attempt to get the company to fix the errors, if nothing happens it will be ARN. Many have asked me for the company's name, I want to solve this without having to name it.

I made several mistakes during the ordering and work, I will never repeat them.
I will follow up this thread with a conclusion, because everyone is naturally wondering: how will it turn out? So until that cup of tea comes, I wish everyone a nice February and good luck with all building projects

I personally would also be very restrictive when it comes to exposing companies.

But often when you encounter problems of this kind, it involves a company with several employees where maybe a single person is not performing well. I myself am employed at a small carpentry firm, and we have sometimes ended up hiring a bad apple who seemed good but did bad work resulting in costly complaints (which we naturally corrected). In such cases, I think it would be most unfortunate to expose an entire company due to the mistakes of a single employee, especially after we have rectified the errors.

But in this case, it seems to be a single person running the company, and then the likelihood is much higher that several customers are affected without remedy, as he is his own supervisor and does not have anyone above him to call him out. Especially when it comes to the invisible parts of a job, which are usually the most extensive and also the ones often not discovered until it is too late. The company you hired is potentially dangerous because of this.

I think that if he is fair and addresses your concerns in an acceptable way and proves that he can improve: fine. He goes free. But if he goes against you and potentially ARN, I personally believe he has forfeited his chances. I would likely have named the company in solidarity with others. Such a company should not be on the market.

Naturally, it's up to you and I don't judge you regardless of what you choose Wish you good luck and keep fingers crossed that he fixes the mess.

 

[pmd]

But if he goes against you and potentially ARN, I personally think he has forfeited his chances. I would likely have named the company in solidarity with others. Such a company should not exist in the market.

Companies that do not follow ARN's decisions end up on Råd & Rön's blacklist, so TS does not need to disclose the name.

If the craftsman satisfactorily fixes the errors, that's of course good for TS, but there is a certain risk that someone else may experience similar problems. A dilemma on how TS should act. Additionally, one can wonder if the craftsman is capable of fixing the errors.

 

[pmd]

You get what you pay for.. there is a reason why some are much cheaper than others.. you have yourself to blame I think..

How much has TS paid?

This job is actually against the law unless TS has explicitly ordered protruding screws in the thresholds, a warped door, and a half-functional mounting of the dishwasher.

 

[pmd]

If you only write the company name, you cannot be convicted of defamation.

With a bit of bad luck, you might risk it. If a person's name is strongly associated with the company's name, there is a risk that a court could judge a derogatory statement about the company as defamation of the person. This of course means that one should be careful about writing crap about one-person companies.

 

[lärjungen]

Companies that don't follow ARN's decisions end up on Råd & Rön's blacklist, so TS doesn’t need to disclose the name.

If the craftsman satisfactorily remedies the errors, that’s of course good for TS, but there's a certain risk that someone else might encounter similar problems. A dilemma on how TS should act. Moreover, one can wonder if the craftsman is capable of correcting the errors.

Yes, I realized that afterward, that the company name ends up on the blacklist if it goes against ARN. Absolutely true.

But as you say: Firstly, there's the pressing risk that some other unfortunate person might suffer from the craftsman's damage even if he fixes the errors in TS's home. And secondly, I wonder just like you: Does the craftsman even have the know-how to fix the errors? After seeing the pictures, I can hardly believe it. I find it hard to digest what I've seen. Personally, I wouldn't want the same person in the house again. At the same time, according to the law, you probably have to allow the craftsman to try to correct his mistakes to get anything out of a potential dispute, right?