Warning for Byggmax screws!

[Snickerick]

Snickerick, it looks like you are holding the screw too far into the plate and the picture is angled, making it difficult to determine if what you're saying is true.

Well, if you think I've made everything up and went to the trouble of faking a picture, then you're free to believe that.

But I have to say, I'm wondering why you think I'd do that!?

 

[Myhran]

certain screw is crap
or that I have too strong a screwdriver
bought decking screw stainless A2 4.8x75
if I didn’t break the screw, the torx broke...even with a new bit
not many held there
and if for some reason you had to unscrew it, you had to break it off
moderately happy with a reciprocating saw or crowbar then

 

[Anonymiserad 173289]

You could say that the problem is that the distance from the screw head to where the thread ends (or begins, depending on how you see it) is too long, more than 9mm + sheet thickness. So the entire threaded part goes through the metal stud before the board is pulled tight against the stud. It leaves a gap, the screw just spins, and the board isn't secured.

Yes, it certainly looks that way. Unfortunately, you don't have much choice but to change the screw.

 

[MagHam]

But what does Byggmax say then?

 

[Slarvpellen]

Instead of guessing, you can read the thread and check Byggmax's website.

They only sell 9mm boards, and the screws are sold together with the board on their website!

On the other hand, feel free to link to the screw you think one should buy at Byggmax for the 9mm boards they sell.

Sorry you feel offended but if you take a step back, you might realize that Byggmax does not have the complete system solution for you and your needs.
You could obviously have done that homework before you went and shopped.

 

[Snickerick]

But what does Byggmax say then?

Non sequitur, sort of.

 

[Snickerick]

Sorry you feel offended but if you take a step back you might realize that Byggmax does not have the complete system solution for you and your needs. That homework you could of course have done before you went shopping.

That they don't have the solution I was looking for is clear from my posts in the thread... As well as the fact that they claim to have it. Figuring out that it doesn't work is not "homework" you can do before trying the stuff.

I just state that you simply don't want to either read the thread or check facts on Byggmax's website. It's the least you should do before telling others what they should do.

 

[henke_benke]

Good day axe handle, kind of.

No. They have given you screws which according to them fit. But in reality, they do not.
You should get your money back.

 

[Snickerick]

no. they have given you screws that according to them fit. but in reality, they do not fit. you should get your money back

They took the screw back at the store. He didn’t care one bit that it didn’t work. It was the head office, which I informed via email, that responded nonsensically. They really have no clue about their products.

 

[henke_benke]

The store took the screw back. He didn't care one bit that it didn't work. It was the head office, which I informed via email, that responded with nonsense. They really have no clue about their products.

then I hope they've lost a customer

 

[fixarpelle]

They took the screw back in the store. He didn't care in the slightest that it didn't work. It was the head office, which I informed via email, that responded completely off-topic. They really have zero clue about their products.

Byggmax in-store usually works well, but their customer service is really terrible and couldn't care less. Buying online at Byggmax and something not working as it should is challenging, to say the least. It's so bad that if I mention customer service in the store I shop from, they immediately apologize without me even saying what it's about.

 

[MagHam]

Yes, I pointed out major inaccuracies via the web's customer service regarding the product specs for a paint. That was maybe a year ago. (Typical "copy-paste syndrome" from a completely different type of paint). They didn't even respond.

The problem is that you can't get in touch with someone who knows anything in these cases, instead, it's usually a low-paid temp worker who acts as the customer front.

 

[Snickerick]

then I hope they have lost a customer

Yes, you could say that. I virtually never shop at Byggmax. This time only because they were the only ones who had the board in stock, and Beijerbygg, as usual, took several weeks to come up with a quote at a reasonable price. But the screws, as mentioned, they got back. I shopped at Beijer instead.

 

[Slarvpellen]

That they don't have the solution I was looking for is evident from my posts in the thread... As well as that they claim to have it. Figuring out that it doesn't work isn't "homework" you can do before trying things.

I'm just stating that you simply don't want to either read the thread or check the facts on Byggmax's website. It's the least you should do before telling others what they should do.

Well, if you don't do your homework, you end up in the situation you found yourself in quite often in life. It's not just bad luck that it happens to you all the time

 

[tompajo]

Well, if you think I've made it all up and gone to the trouble of faking a picture, then you can believe that.

But I have to say, I wonder why you think I would do that!?

That was an interesting interpretation of what I wrote.
What I'm saying is that the picture doesn't provide enough information to determine if what you are saying is true. The way the picture is taken, it looks like the threads are as they should be, and if you want to demonstrate something else, it might be good if the picture shows just that.

Then I think your sensational headline, where it seems like you're dismissing the entire Byggmax screw range because they've had ONE faulty screw, is a bit over the top.