The building supply store gave wrong advice about drywall in the ceiling, is it ruined?

[Emmazk]

That's ceiling gypsum you've put up. If you're going to use some form of fiber cloth, it doesn't matter if it's regular boards or ceiling gypsum. You also need to tape and plaster the short sides of regular wall gypsum just like ceiling gypsum. If you're using wall gypsum, you need to rent a panel lift and lay down floor protection, etc.

I don't think you have much to go on to put him/her in their place.

Of course, I'm not going to put anyone in their place, but it's quite obvious after some research that these boards shouldn't be used if you want a smooth ceiling. I had no intention of putting up cloth, which I also told him. I asked him to give me the boards that should be used if you want a smooth ceiling, and this is obviously one of the last boards you should choose for that purpose.
It's even stated in the manual for the boards, which I downloaded afterward, that they shouldn't be used if you want a smooth plaster. Of course, it's ultimately my fault for listening to someone instead of checking it myself. However, I still think you should be able to rely on a seller who provides guidance and advice. He's a professional and selected the product for me and convinced me to buy it. I'm a beginner, which I also mentioned.
I used a panel lift and floor protection and everything with these boards as well, so it wouldn't have made a difference.
I'm not going to "put him in his place," but I want to hear how he thinks I should make it smooth. I'm curious about how he thinks I should do it...

 

[TypRätt]

Am I the only one who thinks this type of ceiling is nice? I bought it when I renovated a room last year and I think it gives a lot more life than just a shiny flat ceiling. But to each their own.

 

[tanaris]

Is it just me who thinks such a ceiling is nice? I bought that when I renovated a room last year and I think it gives much more life than just a plain flat ceiling. But taste is subjective.

Yes, it is just you

I hate those grooves. Looks outdated and cheap.

 

[Emmazk]

Follow-up then!
I went there this morning and said in the kindest way I could (I'm always nice, not a Karen!) that I'm worried they sold me the wrong plaster. They quickly confirmed that was the case, called the plaster manufacturer who advised against plastering, talked to the site manager, apologized, gave me a full refund for the ceiling I had put up, and then gave me a completely new ceiling with beveled edges at all ends for free as compensation.
And the person who recommended the wrong one came out at the end and personally apologized.
I'm a bit in shock over how well they handled it!
They wanted to give me a craftsman to come and replace the tiles for me, but in the town where we live, you have to book craftsmen 6-8 months in advance during the spring and summer season.
So all's well that ends well, now I just have to put everything back up again.
Thanks everyone for your thoughts and ideas!!

 

[EddieHansson]

What a sunshine story. Nice with a happy ending!

 

[nino]

You might almost think an employee is reading here


An extraordinarily handled case, now you know which store you'll shop in going forward.

 

[Emmazk]

One might almost think that an employee is reading here


An excellently handled case, now you know which store you will shop at in the future

Exactly so! ☀️

 

[useless]

What surface finish are you going to have on the roof?

 

[sunqan]

Exactly! ☀️

But sometimes things like this happen anyway. There are responsible companies.
Now you also know where to shop next time!

 

[Emmazk]

But sometimes things like this happen anyway. There are responsible companies.
Now you also know where to shop next time!

indeed! I will definitely continue to be their customer!

 

[b50gud]

xl-bygg

if you putty and apply fine mesh fabric, it should work without cracking when it moves.
That way you avoid having to re-plaster the ceiling. That's what I would have done even if I had to claim the plasterboard.

 

[Rickard Applehoff]

Hi!
I was installing a ceiling for the first time and framed with battens, unsure of what type of drywall I should use, so I went to a building supply store and asked for advice. I explicitly told the person helping me several times that I wanted a smooth ceiling, i.e., filling the seams.
He showed me a board he called "ceiling drywall" which was supposed to be easy to put up; all the edges were slightly beveled to form a small v between the boards.
I said I heard you need a wider trench to be able to fill it and get a smooth ceiling.
He said there are no problems, just fill the seams and be happy, essentially.
I just finished putting up the entire ceiling with great anxiety and then started looking for information on which type of filler to choose.
I then realize that virtually the entire internet says it's not possible to fill such seams. That these boards are only for those who want a grid pattern on the ceiling.
My despair is enormous. Is it true? Can someone say something comforting or uplifting?
And do you have any rights when it comes to purchases made based on the seller's explicit instructions?!

Of course, it's possible to fill the seams of such drywall panels.

I would have first cut them a bit more on the sides, i.e., created larger bevels between them. Any knife is sufficient for this, but preferably a mora- / utility knife.

Then fill and use paper strips just like if you'd bought regular "norgips" ceiling drywall.

Otherwise, you can put joint compound in the seams (without making the seams larger) - then sand the joint compound, fill over, sand again - paint.

 

[Lemmy76]

Hello!
I was going to install a ceiling for the first time and framed with strips, I was unsure about which type of plasterboard I should use, so I went to a building supply store and asked for advice. I explicitly told the person helping me several times that I wanted a smooth ceiling, meaning to fill the joints.
He showed me a board he called "ceiling plasterboard" which was supposed to be easy to install, all edges were slightly beveled so that a small V shape would form between the boards.
I said I had heard that you should have a wider groove to fill it for a smooth ceiling.
He said that it was no problem, just fill the joints and be happy, basically.
I have just installed the whole ceiling with much anxiety and then started looking for information on which kind of filler to choose.
I then realized that basically, the entire internet believes that it's not possible to fill these kinds of joints. That these boards are only for those who want seams in a grid pattern on the ceiling.
My despair is enormous. Is it true? Can anyone tell me something comforting or uplifting?
And do you have any rights when it comes to purchases made based on the seller's explicit instructions?!

On-site, I obviously won't confront anyone, but it's completely apparent after some research that these boards should not be used if you want a smooth ceiling. I had no intention to use a fabric, which I also mentioned to him. I asked him to give me the boards that should be used if you want a smooth ceiling, and this is obviously one of the last boards you should choose for this purpose.
It even states in the boards' manual, which I downloaded afterward, that they should not be used if you want to fill smoothly. Clearly, it's ultimately my fault for listening to someone instead of checking it myself. However, I still believe you should be able to trust a seller who gives guidance and advice. He's a professional and picked out the product for me and convinced me to buy it. I'm a beginner, which I also stated.
I used a board lift and floor protection and everything for these boards, so it wouldn't have been any different.
I'm not going to "confront," but I want to hear how he thinks I should make it smooth, I'm curious about how he thinks I should do it..

You shouldn't listen to what the person in the building supply store has to say anymore.
Fill and sand smooth WITHOUT paper or fiberglass tape, then you put on Microlit and paint.
I ALWAYS use Microlit on plaster ceilings if the framing is wooden, regardless of what type of plasterboard the carpenter has put up (if it's supposed to be a smooth ceiling) to ensure it doesn't crack.

 

[Björn i Trollskogen]

just to fill the joints and be happy, kind of.
I've just put up the entire ceiling with great anxiety and then start to look for information on what type of filler I should choose.
I then realize that almost the entire internet agrees that it's not possible to fill these types of joints. That these boards are only for those who want a grid of joints in the ceiling.
My despair is enormous. Is it true? Is there anyone who can say something comforting or uplifting?
And do you have any rights when it comes to purchases made based on the seller's explicit instructions?![/QUOTE]

 

[Karl-Johan Strömqvist]

Yes exactly. I'm mostly interested in someone giving me a success story with a tip on how to still make it look okay nice? Anyone? Please?

What you can do is fill all the joints with Ardex a828 and sand it down until it's flat. After this, use smooth fiber fabric and then paint everything 2-4 times.