Hello
I need advice and help from those who know?
We have signed a contract with a roofing company in Blekinge that wants to replace our metal roof. Before we decided to sign a contract/agreement with the company, everything sounded great (agreement via email where we were supposed to reply "Yes" or "No" without signing). After we answered "Yes," the next day the owner and employees visited us for the first inspection to see what our house looked like. One man wrote down on a regular A4 paper how big our house is and what we want to replace or keep. After a short while, one of the workers went up on the roof to measure it (but they didn't bring any tools to measure the roof, so they borrowed a folding rule and measuring tape from us) and wrote down the measurements. After they finished measuring, they told us they would order the materials we need without asking us what type of roof we wanted, ultimately deciding for us. 1-2 days later, the guys came with scaffolding to use for climbing on the roof, but only a small piece on the side of our house. The next day they started climbing on the roof to remove the old roof, throwing down nails and pins everywhere. Sure, they picked it up afterward, but many nails were left behind. Next, a container arrived. We wondered if it's supposed to be like this with a professional company that has experience. A few days later, we told them a lot of rain was coming and asked if they could do something to protect the roof before the rain started. Of course, they promised to fix it. When the rain came, there was still no protection over the roof, and the rain entered the house, causing damage everywhere inside. I, a woman, had to climb up in the rain myself to cover the roof with plastic. Afterward, as homeowners, we found many mistakes with our roof. We wrote to them, spoke to them, called them, but the same mistakes persist every time. As a homeowner, I wonder what path we can take with this situation, if you can help us and give us advice.
I need advice and help from those who know?
We have signed a contract with a roofing company in Blekinge that wants to replace our metal roof. Before we decided to sign a contract/agreement with the company, everything sounded great (agreement via email where we were supposed to reply "Yes" or "No" without signing). After we answered "Yes," the next day the owner and employees visited us for the first inspection to see what our house looked like. One man wrote down on a regular A4 paper how big our house is and what we want to replace or keep. After a short while, one of the workers went up on the roof to measure it (but they didn't bring any tools to measure the roof, so they borrowed a folding rule and measuring tape from us) and wrote down the measurements. After they finished measuring, they told us they would order the materials we need without asking us what type of roof we wanted, ultimately deciding for us. 1-2 days later, the guys came with scaffolding to use for climbing on the roof, but only a small piece on the side of our house. The next day they started climbing on the roof to remove the old roof, throwing down nails and pins everywhere. Sure, they picked it up afterward, but many nails were left behind. Next, a container arrived. We wondered if it's supposed to be like this with a professional company that has experience. A few days later, we told them a lot of rain was coming and asked if they could do something to protect the roof before the rain started. Of course, they promised to fix it. When the rain came, there was still no protection over the roof, and the rain entered the house, causing damage everywhere inside. I, a woman, had to climb up in the rain myself to cover the roof with plastic. Afterward, as homeowners, we found many mistakes with our roof. We wrote to them, spoke to them, called them, but the same mistakes persist every time. As a homeowner, I wonder what path we can take with this situation, if you can help us and give us advice.
