I don't have the maximum in my head, but surely someone else here does. However, 1:100 is the minimum. So the balcony should be 15 mm lower at the front, and that's how they are manufactured. The balconies almost always settle a bit more when all the formwork is removed, but 20 mm more on your balcony sounds a bit much. The fact that it is glazed doesn't matter.
It's not surprising that it feels like it's sloping, but I believe you would have noticed even if it were just 15 mm. If you have room to lay wood or plastic tiles, that's a good way to obscure the slope.