Incorrectly mounted staircase or am I being fussy?

[antstein]

Hello!

I have a dispute with the house manufacturer that built our house. The staircase is installed at the height of the subfloor upstairs, instead of being level with the parquet flooring. As a result, there is a height difference of about 15mm between the floor and the top step, which they've attempted to compensate for with a joining strip.

Since there is a level difference, the step is not very comfortable to walk on, and I think it looks amateurish. Simply put, the staircase should be level with the floor and not with the subfloor underneath.

What does the panel think, is it poorly installed, or am I being picky?

 

[Thomas_Blekinge]

Is the top riser level with the floorboard?

 

[antstein]

Yes.

 

[Malten]

Looks awful, I think so too.

 

[Johannes Hultman]

Hi!

I have a dispute with the house builder who built our house. The staircase is installed at the height of the subfloor upstairs, instead of level with the parquet floor upstairs. As a result, there is a height difference between the floor and the top stair of about 15mm, which they have tried to compensate for with a joint strip.

Since there is a level difference, the stair step is not very comfortable to walk on, and I think it looks amateurish. Simply put, the staircase should be level with the floor and not with the subfloor underneath.

What does the panel think, is it incorrectly installed or am I being picky?

So many mistakes in one picture! It really shouldn't look like that. First of all, the staircase should, of course, be flush with the top of the finished floor, but then clamping a strip like that makes everything much worse. The end of the baseboard also feels very amateurish.

One is absolutely not being picky for not accepting that "solution," rather concerned about not breaking one's neck, it looks like one could easily trip over that strip.

 

[Freddy_kruger]

Mine is level with the parquet. Over the joint lies a thin metal strip.

 

[Kung Louie]

Which house manufacturer is it?
That finish cannot be something anyone would be especially proud of...
Have you been inside any other house from the same manufacturer, where you might get a better idea of how the solution should look...
In any case, from a safety perspective, it should never be approved in a final inspection due to the risk of injury.

 

[antstein]

Which house manufacturer is it?
No one could be particularly proud of that finish...
Have you been inside any other house from the same manufacturer? There you might get a better idea of what the solution should look like...
In any case, it should never be approved from a safety perspective during a final inspection due to the risk of injury.

I now have the installation instructions from the staircase manufacturer, and it is clear that the staircase is incorrectly installed. I hope to get this sorted out now; if the house manufacturer is resistant, I'll come back with their name - holding off on that for now.

 

[Anna_H]

Extremely dangerous solution!

 

[HasseTeknik]

A better emergency solution (if the staircase cannot be moved) is to add 15 mm extra to the top step. It will result in uneven step height, but perhaps it is more tolerable than the current risk of completely losing footing.

 

[useless]

Why wasn't the parquet extended all the way on the step?

 

[Jocke Best]

A better emergency solution (if it's not possible to move the staircase) is to add 15 mm more on the top step. The step height will be uneven, but maybe it's more tolerable than currently risking losing footing completely.

As mentioned, you can extend the parquet the entire step and possibly also add to each step so that they are all the same height. But that's if you have caused it yourself, and not when it's a company...