Accidentally ordered the wrong panel. What could happen?

[Major_D]

I went to the building supply store about a week ago and ordered primed panels (normal lengths z-panel). Now the panels have arrived at the store, but I chose the wrong width. I tried speaking normally to the store, explaining there was a mistake and asked if we could come up with any solution. But they refused and wanted to deliver it to me. I'm not one to usually do this, and it's my fault, I understand that. But since the panels haven't been delivered to my home and they don't want to be helpful with a solution, I asked the store what happens if I refuse the panels and claim I didn't order them? I haven't signed any papers or paid for the panels. What do you think might happen if I refuse to accept them?

 

[Bernieberg]

Do you yourself think it seems sensible to just ignore everything? What solution do you expect the retailer to come up with? Obviously, it's not a product they want to keep in stock since you've had to order it.

 

[Autodidak1]

I went to the hardware store about a week ago and ordered primed paneling (standard lengths z-panel) and now the paneling has arrived at the store but I chose the wrong width. I tried to talk reasonably with the hardware store about the mistake and if we could come up with a solution. But they refused and wanted to deliver it to me. I'm not usually the type to do this and I understand it's my fault. But since the paneling has not been delivered to my home and they don't want to be helpful with a solution, I asked the store what happens if I refuse the paneling and claim I didn't order it? I haven't signed any papers or paid for the paneling. What do you think might happen if I refuse to accept it?

I went to the hardware store about a week ago and ordered primed paneling (standard lengths z-panel) and now the paneling has arrived at the store but I chose the wrong width. I tried to talk reasonably with the hardware store about the mistake and if we could come up with a solution. But they refused and wanted to deliver it to me. I'm not usually the type to do this and I understand it's my fault. But since the paneling has not been delivered to my home and they don't want to be helpful with a solution, I asked the store what happens if I refuse the paneling and claim I didn't order it? I haven't signed any papers or paid for the paneling. What do you think might happen if I refuse to accept it?

Legally, you are obligated to pay, you have entered into a contract (oral just as valid). There is no general rule for open purchase.

Since it's a special order item, they are less inclined to deal with you.

But, of course, you should try to reach a reasonable agreement even if you do not have the "right" to it.

 

[Mazen]

If it is an item in stock at the manufacturer, but a special order item at the store, meaning you haven't ordered it in special measurements, cut lengths, etc., my advice is to ask the store to order a new batch in the correct measurements, with you paying for the return of what you pre-ordered. Maybe you can even get a few percentage points off the new order since the store absolutely doesn't want to keep panels they don't normally sell, and you are showing goodwill to rectify your mistake....

And yes, an oral order is also an agreed order.

 

[Major_D]

No, of course, it's not sensible, but it is a facade that should at least sit there while we live in the house, so we can enjoy it and not be irritated by how terrible it looks. Of course, I realize my mistake and will take the hit and go for the width; I just want to see in a worst-case scenario. I mean, a verbal agreement is word against word. I can say that we talked about the panel but never agreed, and he presented a quote that I was supposed to approve but haven't.

I don't know if it's in stock at the supplier since it's primed white but in standard lengths (3.6-4.2m). I have tried and said that I want to order the correct width from them and prepay to show that I am not really this kind of ***hole.

 

[Jonatan79]

What width do you want and which one was ordered incorrectly?

 

[KnockOnWood]

we should feel comfortable and not get annoyed that it looks terrible

What width do you want and which one was ordered incorrectly?

Yes, tell us now!
Z-panel is Z-panel, surely it only comes in 120 and 145 mm width. How can that make such a big difference?

 

[KjellTimell]

Is it decision anxiety kicking in?
To help you along the way, go with the panel you ordered or alternatively sell it privately on Blocket and take the loss.

I think it's petty if you choose to deny that you even ordered the panel.

 

[Tjrex]

Strange "construction store" that does not have zpanel as a stock item... anyway, it's just about accepting the consequences if you can't agree.

 

[KnockOnWood]

From https://www.byggahus.se/forum/threads/fasadbyte-behoever-ideer.308679/page-2#post-2875271
"Yes, I had those thoughts about going vertical up to the middle list on the plywood, and then putting a drip edge there to break it off and continue vertically. I have also considered your suggestion of horizontal. But I'm a person with severe decision anxiety and can think about things for months, then when I've done the job, I may regret why I didn't go the other way. Hence my post to see if I could get a little push to make the best of the situation."

Can I help you a little with your decision anxiety?
From my own bitter experience, I know that the Z-panel, mounted vertically,
leaks like a sieve when it rains and blows.
So install it horizontally, then it stays sealed!

 

[Major_D]

I stood by my mess and have to accept my mistake. It wasn't the indecision that struck. It will be lying all the way around and standing double tongue-and-groove 95mm under the windows.

 

[KnockOnWood]

It will be horizontal all the way around and vertical double tongue-and-groove 95mm under the windows

Wise!