Hello,
I have a facade renovation underway that is soon to be completed. Panels, window replacement, some additional insulation, and metalwork.
The local company performing the work took a two-day break, and I took the opportunity to bring in some carpenter acquaintances to inspect the work. According to all three carpenters, the work is far from acceptable. More than 15 remarks and they were doubtful that the carpenter has the competence to perform the work correctly.
I have gathered all the notes and invited the local company for a meeting shortly to discuss measures/solutions.
My question is, what do you do if you can't agree? Large parts of the paneling work may need to be redone. It won't be cheap for the company. I didn't want to end up here, but I have no choice as it's unfortunately very poorly done. They have rushed through the entire job from the start and were told they could take it easy from the beginning.
Do you bring in an independent inspector? What happens if the company doesn't want to redo the work? How do you calculate what is reasonable to pay?
Unfortunate experience, but unfortunately, I'm now in this position.
Any tips on how to handle it smoothly?
Kalle
I have a facade renovation underway that is soon to be completed. Panels, window replacement, some additional insulation, and metalwork.
The local company performing the work took a two-day break, and I took the opportunity to bring in some carpenter acquaintances to inspect the work. According to all three carpenters, the work is far from acceptable. More than 15 remarks and they were doubtful that the carpenter has the competence to perform the work correctly.
I have gathered all the notes and invited the local company for a meeting shortly to discuss measures/solutions.
My question is, what do you do if you can't agree? Large parts of the paneling work may need to be redone. It won't be cheap for the company. I didn't want to end up here, but I have no choice as it's unfortunately very poorly done. They have rushed through the entire job from the start and were told they could take it easy from the beginning.
Do you bring in an independent inspector? What happens if the company doesn't want to redo the work? How do you calculate what is reasonable to pay?
Unfortunate experience, but unfortunately, I'm now in this position.
Any tips on how to handle it smoothly?
Kalle
Do not know how to make it smooth, but it's important to make expectations clear. What do you consider wrong and why, and make it clear that you expect it to be done correctly. If they do not believe they can resolve it correctly, they can bring in someone at their own expense who can. Alternatively, they agree to step down from the work; compensation will be paid after it is completed by another firm and depends on how much of their work could be used and the new firm's price. If you incur a loss because the new firm has to start by demolishing their work, you will instead seek damages.
Hello, thanks for the answer. I'll see how it goes. Best regards, KalleT TypRätt said:
An independent inspector that both parties can accept usually works very well if you don't agree from the beginning on what needs to be fixed. But avoid each bringing in your own more or less biased inspector, that will just end in a mess.Kalle91 said:
Never forget that the only leverage you probably have is the payment. Don't be fooled into paying for what's "finished," although it's naturally not necessarily reasonable to withhold the entire payment. What you withhold should be enough to allow someone else to complete the work to a professional standard.
Thanks for the response. I emailed a list with all the remarks to the company. Today I got a response that they didn't want to continue and that I should bring in someone else. They complained that nothing in the house was as it should be and that the house was basically just a headache. Which I can't understand since there is nothing remarkable about the project.C cpalm said:
He probably knew from the start that the work wasn't done correctly and that he didn't have the competence. He just hoped I wouldn't notice (which I did thanks to a carpenter who knows the trade).
He also replied that he would send all invoices from the suppliers.
- I've ended up in a situation where I have panels that need to be torn down and can't be reused.
- Extra work that will take my entire vacation to sort out.
- I had also planned to do window replacements myself before I chose him to take over that part in conjunction with the panel work. I have a quote from a company abroad for the exact same product (literally) at a significantly cheaper price.
I chose him because I wanted to combine panel work and insulation with window replacement since I needed a break from planning and could focus on other things. Unfortunately, it turned out completely opposite.
If it is the company that has purchased materials that you no longer consider usable, you do not need to pay the invoices he sends you for materials. You have paid for a service where he purchases materials and installs them. If he has not completed this, you can inform him that he is free to come and collect his materials, but you will not cover the material cost since the work is not finished. However, if you can use the materials, it is reasonable that you pay for and keep them, but be clear about which ones.
…and he should really also restore the facade/house to its original condition if he no longer wants to complete the agreed facade replacement service. He can't just come and remove all the paneling/battens/weatherproofing and leave the house completely exposed.T TypRätt said:
