Start by calling the insurance company and file a damage report so they can send someone out.E.F said:
Did you install the windows yourself or was it a company that did it? Was it a long time ago the windows were installed?
It was a company, we've only lived there for 5 years. In other words, nothing we've done ourselves.Lucky2015 said:
The windowsill looks a bit mysterious, I wonder if they have sealed the ends so they are tight at the fold? The ends appear to be tight against the reveal boards. You can't see if they have a slope or reverse slope? There is too little overhang; it should be about 35-45 mm. Is it the sheet metal that is part of the frame construction or an after-installed piece that is bent up at the corners/ends?
Contact the previous owner of your property and ask for an invoice copy/contract or who performed the work. Then, make a complaint to the craftsman about the defect. You should do this within 2 months from when the defect was discovered, and the right of complaint is 10 years on buildings.
Complain about defects
If there is a defect, you should complain, report it, to the craftsman as soon as possible or within a "reasonable time." A complaint made within two months after you discovered the defect is always considered to be on time. You have the right to complain about defects up to three years after the work has been completed. When it comes to work on land, buildings, and other fixed objects, you have the right to complain for up to ten years.
The service is considered defective if the result is not what you have the right to expect, for example, if:
- the work is not done professionally
- the result isn’t what you agreed upon
- the craftsman failed to provide important information, such as not informing that
- the countertop you chose for the new kitchen cannot withstand water
the result does not match the advertising claims made by the business
If there is a defect, you can:
- demand that the defect is rectified at no cost to you
- demand a price reduction if the defect is not rectified
- cancel the contract entirely or partially
- It is important that you make a complaint to the craftsman so they have the opportunity to correct the defect. If you do not do this, or delay too long in complaining, you forfeit your rights
there probably isn't any insurance company that covers the cost of water that has seeped in from outside. They usually always disclaim responsibility for that...D droopy said:
then the chances of dealing with the company that installed the windows are probably better.
I still think one should report it to the insurance company. They have many exceptions but some damages are covered. But it's hard to answer without knowing which company the person has and what kind of insurance protection. You can't get anything other than a rejection, and it's worth trying.M Morgonskiftet said:
Here is an example from konsumenternas.se
I have got water in the basement. ... For the home insurance to apply, the leak must be due to a broken pipe or that water has flowed from the ground surface directly into the building through a vent, window, or door opening. The insurance also applies if the water has come up from the drain.
We have started tearing down, on the inside you can see that the boards are completely dry, there is nothing flowing from top to bottom anyway.
I think it might be between the sheets/flashing. You can see in the pictures. Or what do you say?
Ps. I have reported to the insurance company and they will cover the damages on the inside/floor.
I think it might be between the sheets/flashing. You can see in the pictures. Or what do you say?
Ps. I have reported to the insurance company and they will cover the damages on the inside/floor.
Could it be that the bleck isn't positioned in the groove on the window frame? If not, water might follow in between the sheet/frame or somehow come in from the gable due to insufficient projection on the bleck. It doesn't look professionally executed in any case.
Mats-S
Construction veteran
· Sollentuna
· 3 610 posts
Mats-S
Construction veteran
- Sollentuna
- 3,610 posts
Good that you've reported to the insurance company so that it can be handled professionally; we here on the forum mostly speculate, it's impossible to determine the cause of water damage without being on site.
But something I learned during my 20 years as a carpenter is that;
The paths of water are unfathomable, it can go in all directions, horizontally and vertically ☔
But something I learned during my 20 years as a carpenter is that;
The paths of water are unfathomable, it can go in all directions, horizontally and vertically ☔
And capillary!
Mats-S
Construction veteran
· Sollentuna
· 3 610 posts
Mats-S
Construction veteran
- Sollentuna
- 3,610 posts
Exactly ... it is the force that is so hard to realize, you have to be on site to be able to assess it, forget all the speculations then!UffePlåtis said: